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Views from the Ivory Tower - August 2009

Microsoft Stores? Are You Kidding?

By Ted Bade

 

Rarely a week goes by that I do not see something that makes me chuckle about Microsoft and its doings. Two recent events have come up this month that I would like to share with you.

 

First of all, there are the new stores. Apparently, Microsoft has decided that if Apple can have stores, then so should they. To make this even funnier, apparently they have decided to place their stores near Apple stores. Talk about riding the coattails!

 

It doesn’t surprise me that Microsoft, the company that buys or “borrows” other companies innovations, will once again follow this tactic. Not to mention the fact that most of the people who pass through an Apple store are interested in technology. I am sure that Microsoft will be putting on quite the circus to attract the already “technology interested” people who pass near by. I liken it to the tactic some donut shops are known to use, blast the exhaust of the baking delights into the street, tickling the noses of nearby potential customers with the delightful aroma of baking doughnuts. It really does attract customers. Then again, perhaps the distant roar of crashing PCs will scare people into the Apple stores!

 

So what will the Microsoft store sell? Well, they surely have enough versions of Vista to give the excited buyer quite the selection. Seriously, I am sure their stores will follow the ads, and offer a variety of low cost Window’s running machines. Each one showing how well some Microsoft product does on it. I also expect that, to gloss over unexpected troubles, each display will be connected to at least two PCs, allowing floor staff to quickly shift the display/keyboard/mouse, from the troublesome machine to a perfectly working one. Which then lets the geek behind the scenes to reboot and set up the machine for when it’s partner crashes. (They are welcome to borrow my idea if they haven’t figured this out already, I can even point them toward keyboard, mouse, monitor sharing products!)

 

I also expect that the Microsoft stores will have tech support experts, called “smart asses” running around providing glib answers to your most troublesome Windows questions. (Okay, I was being a bit naughty on that one, sorry ;-) ) But I am sure they will offer some form of “Windows expert”, more then likely “borrowing” Best Buy’s Geek motif. This way they can mimic Apple’s Genius bar concept.

 

Of course the Microsoft store will sell all forms of Microsoft products and there are a lot. They might even sell windows versions of some of the more popular non-Microsoft titles. I am sure we will all want to visit such a store

.

Another interesting tidbit, related to Microsoft, is something I saw on a recent TV show. I happened to catch (actually my wife saved a Tivo copy to show me) of a political show called Countdown with Keith Olbermann,  which plays on the MS NBS network. (MS is for Microsoft, by the way).

 

In any case, in this segment called “Worst person in the world” Microsoft CEO Steve Ballmer got the hit for his comments about the future of computers. His comments were that in ten years computers will be as flexible as a sheet of paper and have technology that will figure out what you meant to do!

 

Keith Olbermann’s comments were essentially he just wants a computer that works. I had to really laugh when I heard him say, (I paraphrase here): “I don’t want a computer to do what I meant to do, how about a computer that doesn’t crash, isn’t afraid of every web site, and just does what I want it to do?” For a hoot, watch the segment yourself:

 

http://www.msnbc.msn.com/id/3036677/#31857278.

 

You will have to watch a commercial first, but hey, that’s how they pay for it.

 

I am not sure if Mr. Olbermann is a Macintosh Fan. I expect if he is, he was an MS user that switched. Ultimately, I think he is voicing what a lot of people feel.

My comment on this is the same comment I have been making about Microsoft’s interface philosophy for a long time. Their interface is like an over-zealous scout that just must do this deed to get his/her merit badge. You must cross the street, I will carry your bag of groceries, I am not going to let you take a walk outside, it is too hot, etc., etc.

 

Microsoft software has a way of doing things that I think a lot of people don’t identify with. I am sure some do and a lot more have learned to comply with their methods (“You will be assimilated...”).

 

Apple’s Third financial quarter results - At the end of July Apple reported the financial results of it’s third quarter which ended on June 27th. According to their headlines, this is the best non-holiday quarter Apple has ever seen. (I so love “spin doctors”!) So let us look at some of the main numbers;

 

  • Apple posted a revenue of $8.34 billion and a net quarterly profit of $1.23 billion. (Compare this to the year ago same quarter results of $7.46 billion and net quarterly profit of $1.07 billion). 44 percent of the sales were international.
  • Apple sold 2.6 million Macs (+4%), 10.2 million iPods (-7%), and 5.2 million iPhones (+626%). The percent change is shown in parenthesis. It would seem to me that everybody who wants and iPod has one and now people are buying their second, third, and fourth ones! Ipods are well made and if taken care of can last a long while. I still own my generation 1 iPod! (Although I also own a shuffle and a generation 4 one as well).

 

The iPhone appears to be a hit. Not only did Apple sell a lot of them, but they have also moved a large number of Applications from the App Store. According their their press release, they have moved 1.5 billion applications in the first year. This doesn’t have a lot to do with their income, but reflects an interest and potential market for others.

 

Over all, I guess this means that Apple is alive and well. It continues to grow and innovate, even with Steve Jobs only playing a background role. I expect we will continue to hear healthy results from Apple as time goes on.

 

Let me predict here: If anyone makes a computer as thin as a sheet of paper, I expect it will be Apple! (Too bad Mr. Ballmer. ) But, oh yeah, it will be able to run Windows as well!)

 

Until next time, keep on using your Mac.